Lantern vs Rivo
Both platforms offer solid loyalty features. Lantern goes further with AI-native intelligence, predictive analytics, and readiness for the agentic commerce era.
AI-native from day one
Lantern isn't just adding AI features—it's built from the ground up for the intelligent commerce era.
AI Copilot
Ask anything about your program in natural language. Get instant answers, suggestions, and automated actions.
Predictive Intelligence
Know which customers are at risk before they churn. Automatically trigger retention campaigns.
Agent Gateway
Ready for AI shopping agents. Your loyalty program works seamlessly with the next generation of commerce.
Feature-by-feature comparison
See how Lantern and Rivo stack up across every category
| Features | L Lantern | Rivo |
|---|---|---|
| AI & Intelligence | ||
| AI Copilot for program managementKey differentiator | ||
| Predictive churn analyticsKey differentiator | ||
| AI shopping agent support (MCP)Key differentiator | ||
| Smart reward recommendations | ||
| Natural language program queries | ||
| Core Loyalty Features | ||
| Points-based programs | ||
| VIP tier programs | ||
| Referral programs | ||
| Custom rewards | ||
| Birthday rewards | ||
| Customer Experience | ||
| Unified customer wallet | ||
| On-site widget customization | ||
| Mobile wallet passes | ||
| Customer portal | ||
| Embedded checkout rewards | ||
| Automation & Workflows | ||
| Visual workflow builder | ||
| Conditional logic | ||
| AI-suggested automationsKey differentiator | ||
| Cross-channel triggers | ||
| Scheduled campaigns | ||
| Analytics & Reporting | ||
| Program performance dashboard | ||
| Customer LTV tracking | ||
| Cohort analysis | ||
| Predictive revenue modelingKey differentiator | ||
| Churn risk scoringKey differentiator | ||
| Integrations | ||
| Shopify native | ||
| Klaviyo | ||
| Gorgias | ||
| Recharge | ||
| Postscript | ||
| Support & Migration | ||
| Free migration from Rivo | N/A | |
| White-glove onboarding | ||
| Dedicated CSM | Scale+ | Enterprise |
| Priority support | ||
| API documentation | ||
Switch from Rivo in days, not weeks
Our team handles everything. Your customers won't notice a thing—except a better loyalty experience.
- Zero data loss during migration
- Customer points and history preserved
- Same-day program activation
- Free migration support from our team
- No downtime for your customers
Ready to upgrade your loyalty platform?
Join brands that switched from Rivo to get AI-native loyalty features and predictive intelligence.