AI-Native Feature

AI Copilot

Ask anything about your loyalty program in natural language. Get instant answers, suggestions, and automated actions.

See it in action

Real examples of how merchants use AI Copilot every day.

You

"Who are my most at-risk VIP customers?"

I found 23 VIP customers with churn risk scores above 70%. Would you like me to create a retention campaign for them?

You

"Design a tier structure for my skincare brand"

Based on your customer data, I recommend 3 tiers: Glow (0-500 pts), Radiant (500-2000 pts), and Luminous (2000+ pts). Here's a complete structure with benefits...

You

"Why did redemptions drop last week?"

Redemptions dropped 18% due to a checkout widget loading issue on mobile Safari. The issue was resolved on Tuesday and redemptions have recovered.

You

"Create a campaign for customers who haven't ordered in 60 days"

I've drafted a 'We Miss You' campaign targeting 1,247 customers. It offers 2x points on their next order. Want me to activate it?

What Copilot can do

More than a chatbot—it's your AI-powered program manager.

Natural Language Queries

Ask questions about your program in plain English. Get instant, accurate answers.

Automated Insights

Proactive alerts when something needs attention. No more digging through dashboards.

Campaign Creation

Describe what you want, and Copilot builds it. Reviews, approvals, then launch.

Program Design

Get AI-powered recommendations for tier structures, point values, and rewards.

Anomaly Detection

Automatic detection of unusual patterns. Know about issues before they become problems.

Performance Forecasting

Predict the impact of changes before you make them. Model different scenarios.

How it works

1

Ask anything

Type your question or request in natural language. No special syntax needed.

2

Get instant answers

Copilot analyzes your data and provides accurate, contextual responses.

3

Take action

Review suggestions, approve campaigns, and execute changes—all in one place.

Copilot is analyzing...

Found 3 insights for your program:

  • VIP redemption rate up 23%
  • 12 high-value customers at risk
  • Referral program needs attention

Ready to meet your AI copilot?

See how AI Copilot can transform how you manage your loyalty program.