Solution

Reduce Churn

Stop losing customers before it happens. Predictive AI identifies at-risk customers and triggers automated retention campaigns.

28%
Average churn reduction
94%
Prediction accuracy
3.2x
ROI on retention spend

How Lantern reduces churn

A multi-layered approach that combines AI prediction with automated action.

Predictive Churn Scoring

ML models analyze behavior patterns to identify at-risk customers 30, 60, or 90 days before they churn.

Automated Win-Back Campaigns

Trigger personalized offers automatically when customers cross risk thresholds.

VIP Retention Programs

Special attention for your most valuable customers with exclusive perks and early access.

Proven retention tactics

These strategies have helped our merchants reduce churn by an average of 28%.

  • Points expiration reminders that drive urgency
  • Personalized product recommendations based on purchase history
  • Tiered rewards that increase with loyalty
  • Surprise and delight moments for disengaged customers
  • Re-engagement emails with bonus point offers
  • Exclusive access to sales and new products
Customer Churn Risk
Dashboard
High Risk
23 customers
Medium Risk
156 customers
Low Risk
2,847 customers

Stop losing customers today

Get a free retention audit and see exactly where you're losing customers—and how to fix it.