Compare
Lantern vs Smile.io
Smile.io is a solid choice for basic loyalty. Lantern takes it further with AI-native intelligence, advanced workflows, and predictive analytics.
Why brands outgrow Smile.io
Built for scale, powered by AI
Smile.io works for getting started. Lantern helps you grow.
Visual Workflows
Build complex automation without code. Smile.io offers basic rules—Lantern gives you enterprise-grade workflows.
Cohort Analytics
Track customer behavior over time with cohort analysis. Understand which segments drive the most value.
Predictive Churn
Know which customers are about to leave before they do. Automatically trigger retention campaigns.
Feature-by-feature comparison
See how Lantern and Smile.io stack up
| Features | L Lantern | Smile.io |
|---|---|---|
| AI & Intelligence | ||
| AI Copilot for program managementKey differentiator | ||
| Predictive churn analyticsKey differentiator | ||
| AI shopping agent support (MCP)Key differentiator | ||
| Smart reward recommendations | ||
| Natural language queries | ||
| Core Loyalty Features | ||
| Points-based programs | ||
| VIP tier programs | ||
| Referral programs | ||
| Custom rewards | ||
| Birthday rewards | ||
| Automation & Workflows | ||
| Visual workflow builderKey differentiator | ||
| Conditional logic | Limited | |
| AI-suggested automations | ||
| Cross-channel triggers | Limited | |
| Scheduled campaigns | ||
| Analytics & Reporting | ||
| Program performance dashboard | ||
| Customer LTV tracking | ||
| Cohort analysisKey differentiator | ||
| Predictive revenue modeling | ||
| Churn risk scoring | ||
| Integrations | ||
| Shopify native | ||
| Klaviyo | ||
| Gorgias | ||
| Recharge | ||
| Custom API | Enterprise | |
| Support & Migration | ||
| Free migration from Smile.io | N/A | |
| White-glove onboarding | Paid add-on | |
| Dedicated CSM | Scale+ | Enterprise |
| Priority support | Paid | |
| API documentation | ||
Seamless migration
Switch from Smile.io without disruption
We've migrated hundreds of brands from Smile.io. Your customers won't miss a beat.
- All customer points transferred automatically
- VIP tiers and history preserved
- Referral data maintained
- No impact on active campaigns
- Dedicated migration specialist
500+
Brands migrated from Smile.io
100%
Data preserved
48hr
Average migration
Ready to outgrow Smile.io?
Join brands that upgraded from Smile.io to get AI-native loyalty and enterprise-grade features.